{"id":2991,"date":"2013-08-11T20:13:42","date_gmt":"2013-08-11T20:13:42","guid":{"rendered":"https:\/\/shop.nhatbanhaiduoc.com\/vi\/faq\/"},"modified":"2016-10-04T03:36:50","modified_gmt":"2016-10-04T07:36:50","slug":"faq","status":"publish","type":"page","link":"https:\/\/shop.nhatbanhaiduoc.com\/vi\/faq","title":{"rendered":"FAQ"},"content":{"rendered":"<p class=\"lead\"><div class=\"accordion\" rel=\"\">\r\n\r\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Nh\u1eefng k\u00eanh thanh to\u00e1n n\u00e0o \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn?<\/span><\/a><div class=\"accordion-inner\">\r\n\r\n<p>We accept <strong>Visa, MasterCard and PayPal.<\/strong><\/p>\r\n\r\n<\/div><\/div>\r\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How much is the shipping in US and Canada?<\/span><\/a><div class=\"accordion-inner\">\r\n\r\n<p><strong>US\u00a0Shipping\u00a0Free<\/strong>\u00a0on all order $150 and over (excluding liquid products). Shipping on order less than $150 is flat rate $8.00.<\/p>\r\n<p>For the liquid products, shipping is $16\/product.<\/p>\r\n\r\n<\/div><\/div>\r\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How long will delivery take?<\/span><\/a><div class=\"accordion-inner\">\r\n\r\n<p><strong>US\u00a0Shipping:<\/strong>\u00a0Orders for in-stock items will be shipped after the payment cleared the same day\/next business day via United State Postal Service (USPS) Priority \/ First -class mail (2-5 days) with deliver confirmation.\u00a0 This applies to US Customer Only.<\/p>\r\n<p><strong>CANADA\u00a0Shipping:<\/strong>\u00a0Orders for in-stock items will be shipped after payment has cleared the same day \/ the next business day, via United State Postal Service (USPS) First Class International Mail (7-14 Business Days) with a Shipping Confirmation number.<\/p>\r\n\r\n<\/div><\/div>\r\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do you ship internationally?<\/span><\/a><div class=\"accordion-inner\">\r\n\r\n<p>Yes, we do ship internationally. For international shipping, please contact us via email for appropriate shipping rates for your country before placing the order.<\/p>\r\n<p>The purchaser is responsible for their country's customs or taxes.\u00a0 These fees are unrelated to shipping costs and will originate from your country's Customs Bureau. For more information, please contact your country's Customs Bureau.<\/p>\r\n<p>Due to your Country's Customs Bureau it may take up to three weeks for you to receive your order. We have no control over this, nor are there methods available for us to check the status of your order during shipment. As a rule, International orders will be received within 8-21 days and then through customs.<\/p>\r\n\r\n<\/div><\/div>\r\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do you apply sale tax?<\/span><\/a><div class=\"accordion-inner\">\r\n\r\n<p>No, we don\u2019t collect any sale tax for all customers.<\/p>\r\n\r\n<\/div><\/div>\r\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do you accept return?<\/span><\/a><div class=\"accordion-inner\">\r\n\r\n<p>Yes, we accept returns of\u00a0<strong>unopened<\/strong>\u00a0packs with its original package when returned within\u00a0<strong>15 days <\/strong>for USA customers only. There will be\u00a01<strong>0% restocking fee<\/strong>\u00a0applied on all returned items. No returns will be accepted after 15 days. Shipping charges are not refundable.\u00a0 To be fully credited for such returns the customer must contact us for a return authorization.\u00a0 Customers will be responsible for return shipping costs.<\/p>\r\n\r\n<\/div><\/div>\r\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can I cancel my order?<\/span><\/a><div class=\"accordion-inner\">\r\n\r\n<p>Yes, you can. You may cancel an order placed on our website and receive a full refund if the order has\u00a0NOT\u00a0been processed or shipped. Please contact us immediately by telephone or email if you like to cancel your order.\u00a0Note: We try to process orders quickly for the same or next day shipping.<\/p>\r\n<p>Canceled orders after\u00a0already been processed\u00a0are subject to a\u00a010% processing fee.\u00a0<\/p>\r\n<p>Canceled orders after\u00a0already been shipped\u00a0are subject to a\u00a010% restocking fee. Shipping charges are not refundable. Credits can only be issued after we receive refused packaged.<\/p>\r\n\r\n<\/div><\/div>\r\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can I order by phone?<\/span><\/a><div class=\"accordion-inner\">\r\n\r\n<p>Yes, you can. To order by phone, have your order ready along with your credit card number and expiration date. Then call us Toll-Free. (This toll free phone number is available in the U.S. only.)<br \/> Our toll-free telephone line is for placing orders only. If you have any questions, please send us email or contact us by using our website contact form. We promptly reply to questions sent by email:\u00a0<a href=\"mailto:contact@nhatbanhaiduoc.com\">contact@nhatbanhaiduoc.com<\/a> or <a href=\"mailto:nhatbanhaiduoc@gmail.com\">nhatbanhaiduoc@gmail.com<\/a>.<\/p>\r\n\r\n<\/div><\/div>\r\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Is my information protected?<\/span><\/a><div class=\"accordion-inner\">\r\n\r\n<p>Yes, your information is secure. We implement a variety of security measures to maintain the safety of your personal information when you place an order we offer the use of a secure server. All supplied sensitive\/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, financials, etc.) will not be kept on file for more than 3 days.<\/p>\r\n\r\n<\/div><\/div>\r\n\r\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/shop.nhatbanhaiduoc.com\/vi\/wp-json\/wp\/v2\/pages\/2991"}],"collection":[{"href":"https:\/\/shop.nhatbanhaiduoc.com\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.nhatbanhaiduoc.com\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.nhatbanhaiduoc.com\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.nhatbanhaiduoc.com\/vi\/wp-json\/wp\/v2\/comments?post=2991"}],"version-history":[{"count":0,"href":"https:\/\/shop.nhatbanhaiduoc.com\/vi\/wp-json\/wp\/v2\/pages\/2991\/revisions"}],"wp:attachment":[{"href":"https:\/\/shop.nhatbanhaiduoc.com\/vi\/wp-json\/wp\/v2\/media?parent=2991"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}